Microbizz – Your Way

Microbizz looks different with each company that uses it because Microbizz is designed to support the exact workflows of the company and the culture that carries it.

That is completely unique! In practice, it means that when visiting a company that uses Microbizz, you see different start images and different automations of workflows.

With Microbizz, you are able to digitize right out where the work is performed and deep into the company's administrative processes. This goes hand in hand with a strong industry focus that ensures support for very specific business requirements in everyday life. 

All industries have basic workflows with common features to solve uniform issues. That is why we also have predefined flows that are supported with Microbizz. But it is also a reality that we live in a world with companies that, when it comes down to it, provide highly specialized services. In example, cleaning is not just cleaning, but can be very different, depending on if it is a school, a laundry room or a laboratory. It also matters which employees you have hired. Level of education, culture, etc. It is in the details that problems arise.

This is also why it is so important that the company itself wears the leader's jersey when defining processes. Too many companies have experienced the award for years by relying on the consulting house's "Standard processes based on dozens of companies in their industry".

The sharp angle on this is that it is easier for the consultant to relate to the processes he has in his own bag, than to actually have to familiarize himself with the company. It takes quite a long time to understand it in detail. The truth is often that two companies in the same city in the same industry, need different processes. It is in the detail, in the culture and the organization that the differences exist. 

There are many companies that have undergone demanding and futile adaptations of processes and organization to fit into "Best Practices" which is not best practice for them at all.

There are many who have paid big bills because they have bought into the story that the consulting house knows best. This way of leaving the architect's control of his processes at the consulting house is dangerous. But it makes it easy for the consulting firm to get around having to relate to how the company works in practice today.

It is also a way to maximize an introductory course. As a side note, most IT and management consulting firms are actually ill-equipped to implement organizational change management. Their primary competence is most often the system and general process knowledge, not to take the company properly in hand in the change process they indirectly inflict with a project based on their "Best practices". 

With Microbizz your way, we emphasize what it is all about, namely that we have designed Microbizz to be a standard system that can be put together by the company itself, to support their particular business.